Total depreciation, amortization and impairment losses
1,784
1,834
335
352
963
1,052
225
286
Net income/loss from investments accounted for using the equity method
2
1
113
–3
–2
0
0
0
Profit from operating activities (EBIT)
3,229
3,084
1,423
1,074
961
1,068
290
281
Segment assets
20,649
21,303
11,363
12,113
10,430
11,080
3,398
3,847
of which: investments accounted for using the equity method
9
8
13
10
17
16
25
40
Segment liabilities
4,824
4,994
3,906
3,916
3,836
4,055
1,000
1,057
Net segment assets/liabilities
15,825
16,309
7,457
8,197
6,594
7,025
2,398
2,790
Capex (assets acquired)
1,119
1,044
188
158
485
531
451
289
Capex (right-of-use assets)
1,276
1,105
293
207
862
1,055
212
261
Total capex
2,395
2,149
481
365
1,347
1,586
663
550
Net cash from (+)/used in (–) operating activities
4,786
4,830
2,385
792
1,726
2,340
504
593
Employees2
111,401
109,319
46,330
45,640
182,446
185,413
34,236
39,873
1 Prior-year figures adjusted, note 4.2 Average FTEs.3 Prior-period amounts adjusted; the vehicle fleet used by Post & Parcel Germany was transferred from Group Functions to the Post & Parcel Germany division.4 Including rounding.
SEGMENTS BY DIVISION
€m
Post & Parcel
Germany3
Group Functions3
Consolidation1, 3, 4
Group1
January 1 to December 31
2023
2024
2023
2024
2023
2024
2023
2024
External revenue
16,402
16,893
14
9
1
–1
81,758
84,186
Internal revenue
490
454
1,710
1,893
–4,283
–4,500
0
0
Total revenue
16,892
17,347
1,724
1,902
–4,282
–4,501
81,758
84,186
Material expense
5,890
6,081
1,385
1,556
–4,659
–4,885
41,663
42,766
Staff costs
8,772
9,119
1,260
1,293
–8
–7
26,977
28,305
Depreciation and amortization
594
637
577
560
0
–1
4,449
4,717
Impairment losses
1
0
0
0
0
0
30
3
Total depreciation, amortization and impairment losses
595
637
577
560
0
–1
4,479
4,720
Net income/loss from investments accounted for using the equity method
0
0
47
35
1
0
161
33
Profit from operating activities (EBIT)
870
821
–432
–439
2
–3
6,343
5,886
Segment assets
9,585
9,883
4,226
4,048
–63
–58
59,588
62,216
of which: investments accounted for using the equity method
0
0
39
22
1
1
104
97
Segment liabilities
2,598
2,606
1,567
1,583
–44
–46
17,687
18,165
Net segment assets/liabilities
6,987
7,277
2,659
2,465
–19
–12
41,901
44,051
Capex (assets acquired)
1,014
933
113
111
0
0
3,370
3,066
Capex (right-of-use assets)
138
122
558
445
0
0
3,339
3,195
Total capex
1,152
1,055
671
556
0
0
6,709
6,261
Net cash from (+)/used in (–) operating activities
1,290
1,562
126
139
–1,559
–1,534
9,258
8,722
Employees2
159,247
157,337
14,032
13,996
0
0
547,692
551,578
1 Prior-year figures adjusted, note 4.2 Average FTEs.3 Prior-period amounts adjusted; the vehicle fleet used by Post & Parcel Germany was transferred from Group Functions to the Post & Parcel Germany division.4 Including rounding.
DHL Group reports five operating segments for the 2024 fiscal year; these are managed independently by the responsible segment management bodies in line with the products and services offered and the brands, distribution channels and customer profiles involved. Components of the entity are defined as a segment on the basis of the existence of segment managers with bottom-line responsibility who report directly to DHL Group’s top management.
External revenue is the revenue generated by the divisions from non-Group third parties. Internal revenue is revenue generated with other divisions. If comparable external market prices exist for services or products offered internally within the Group, these market prices or market-oriented prices are used as transfer prices (arm’s-length principle). The transfer prices for services for which no external market exists are generally based on incremental costs.
The expenses for services provided in the IT service centers are allocated to the divisions by their origin. The additional costs resulting from Deutsche Post AG’s universal postal service obligation (nationwide retail outlet network, delivery every working day), and from its obligation to assume the remuneration structure as the legal successor to Deutsche Bundespost, are allocated to the Post & Parcel Germany division.
In keeping with internal reporting, capital expenditure (capex) is disclosed. Additions to intangible assets net of goodwill and to property, plant and equipment, including right-of-use assets, are reported in the capex figure. Depreciation, amortization and impairment losses relate to the segment assets allocated to the individual divisions.
The profitability of the Group’s operating divisions is measured as profit from operating activities (EBIT).
10.2 Segments by division
The primary reporting format is based on the divisions, reflecting the Group’s predominant organizational structure. The Group distinguishes between the following divisions:
Express
The Express division offers time-definite courier and express services to business and private customers. The division comprises the Europe, Middle East and Africa, Americas and Asia Pacific regions.
Global Forwarding, Freight
The Global Forwarding, Freight division comprises international air, ocean and overland freight forwarding services. The division’s business units are Global Forwarding and Freight.
Supply Chain
The Supply Chain division delivers customized logistics services and supply chain solutions to its customers based on globally standardized modular components including warehousing, transport and value-added services. The division comprises the Europe, Middle East and Africa, Americas and Asia Pacific regions.
eCommerce
The eCommerce division is home to the Group’s international parcel delivery business. The core business activities are domestic parcel delivery in selected countries in Europe, Asia and the United States and non-TDI cross-border services.
Post & Parcel Germany
The Post & Parcel Germany division transports, sorts and delivers documents and goods in and outside of Germany. Its business units are called Post Germany, Parcel Germany and International.
In addition to the reported segments shown above, segment reporting comprises the following categories:
Group Functions
Group Functions includes Corporate Center, Global Business Services (GBS) and Customer Solutions & Innovation (CSI). The profit/loss generated by GBS is allocated to the operating segments, while its assets and liabilities remain with GBS (asymmetrical allocation).
Consolidation
The data for the divisions is presented following consolidation of interdivisional transactions. The transactions between the divisions are eliminated in the Consolidation column.
10.3 Information about geographical regions
The main geographical regions in which the Group is active are Germany, Europe (excluding Germany), the Americas, Asia Pacific, and Middle East and Africa. External revenue, noncurrent assets and capex are disclosed for these regions. Revenue, assets and capex are allocated to the individual regions on the basis of the domicile of the reporting entity. Noncurrent assets comprise intangible assets, property, plant and equipment and other noncurrent assets (excluding pension assets).
10.4 Reconciliation of segment amounts to consolidated amounts
The following table shows the reconciliation of DHL Group’s total assets to the segment assets. Only operating assets relating to EBIT are included. Assets relating to taxation or financing, as well as cash and cash equivalents, are deducted.
RECONCILIATION TO SEGMENT ASSETS
€m
20231
2024
Total assets
66,830
69,875
Investment property
–13
–9
Noncurrent financial assets
–944
–1,279
Other noncurrent assets
–154
–209
Noncurrent income tax assets
0
–46
Deferred tax assets
–1,453
–1,301
Current income tax assets
–663
–616
Receivables and other current assets
–18
–17
Current financial assets
–348
–563
Cash and cash equivalents
–3,649
–3,619
Segment assets
59,588
62,216
Group Functions
4,226
4,048
Total for reported segments
55,425
58,226
Consolidation2
–63
–58
1 Prior-year figures adjusted, note 4.2 Including rounding.
The following table shows the reconciliation of DHL Group’s total liabilities to the segment liabilities. Only operating liabilities relating to EBIT are included. Liabilities relating to taxation or financing are deducted.
RECONCILIATION TO SEGMENT LIABILITIES
€m
20231
2024
Total equity and liabilities
66,830
69,875
Equity
–22,888
–24,210
Consolidated liabilities
43,942
45,665
Noncurrent provisions and liabilities
–21,792
–22,406
Current provisions and liabilities
–4,463
–5,094
Segment liabilities
17,687
18,165
Group Functions
1,567
1,583
Total for reported segments
16,164
16,628
Consolidation2
–44
–46
1 Prior-year figures adjusted, note 4.2 Including rounding.
The following table shows the reconciliation of the segment amounts to the income statement:
RECONCILIATION TO THE INCOME STATEMENT
€m
Total for reported
segments1, 2
Group Functions2
Reconciliation to Group/
Consolidation1, 2, 3
Consolidated amount1
2023
2024
2023
2024
2023
2024
2023
2024
External revenue
81,743
84,178
14
9
1
–1
81,758
84,186
Internal revenue
2,573
2,607
1,710
1,893
–4,283
–4,500
0
0
Total revenue
84,316
86,785
1,724
1,902
–4,282
–4,501
81,758
84,186
Other operating income
2,730
2,775
1,911
1,968
–1,854
–1,959
2,787
2,784
Changes in inventories and work performed and capitalized
131
181
34
49
0
0
165
230
Material expense
–44,937
–46,095
–1,385
–1,556
4,659
4,885
–41,663
–42,766
Staff costs
–25,725
–27,019
–1,260
–1,293
8
7
–26,977
–28,305
Depreciation, amortization and impairment losses
–3,902
–4,161
–577
–560
0
1
–4,479
–4,720
Other operating expenses
–5,953
–6,136
–926
–984
1,470
1,564
–5,409
–5,556
Net income/loss from investments accounted for using the equity method
113
–2
47
35
1
0
161
33
Profit from operating activities (EBIT)
6,773
6,328
–432
–439
2
–3
6,343
5,886
Net finance costs
–830
–823
Profit before income taxes
5,513
5,063
Income taxes
–1,580
–1,494
Consolidated net profit for the period
3,933
3,569
Attributable to Deutsche Post AG shareholders
3,675
3,332
Attributable to noncontrolling interests
258
237
1 Prior-year figures adjusted, note 4.2 Prior-period amounts adjusted; the vehicle fleet used by Post & Parcel Germany was transferred from Group Functions to the Post & Parcel Germany division.3 Including rounding.
