eCommerce division

Impacts of external factors on our business

Even against the backdrop of geopolitical conflicts and a marked increase in the cost of living, our business achieved growth thanks to our diversified portfolio and the continuing trend toward e-commerce. In the year under review, we recorded volumes well above the prior-year level in nearly all markets.

eCommerce: Revenue above prior-year level

At €6,962 million, revenue in the eCommerce division in the year under review was 10.2% up on the prior-year level. This includes an acquisition effect from MNG Kargo of €237 million. Excluding positive currency effects of €40 million, revenue was 9.6% above the prior-year figure. In the fourth quarter of 2024, revenue for the eCommerce division improved by 10.5% to €2,017 million.

EBIT in the eCommerce division declined from €290 million to €281 million in the year under review. This was attributable mainly to higher costs, which resulted partly from increased depreciation and amortization due to continuous investment in the expansion of the networks. The EBIT margin for the year under review was 4.0%. In the fourth quarter of 2024, EBIT in the eCommerce division amounted to €106 million (previous year: €76 million).

KEY FIGURES, ECOMMERCE
€m 2023 2024 + / – % Q 4 2023 Q 4 2024 + / – %
Revenue 6,315 6,962 10.2 1,825 2,017 10.5
Americas 2,190 2,346 7.1 637 723 13.5
Europe 3,465 3,895 12.4 1,013 1,097 8.3
Asia 659 719 9.1 175 194 10.9
Consolidation/Other 1 2 100.0 0 3 >100
Profit from operating activities (EBIT)1 290 281 –3.1 76 106 39.5
Return on sales (%)2 4.6 4.0 4.2 5.3
Operating cash flow 504 593 17.7 150 212 41.3
1 Prior-year figures adjusted, note 4 to the consolidated financial statements. 2 EBIT/revenue.
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