Even against the backdrop of prolonged geopolitical conflicts and an increase in the cost of living, our business achieved organic growth thanks to our diversified portfolio and the continuing trend toward e-commerce. In the 2025 fiscal year, we recorded volumes above the prior-year level in nearly all markets. In particular, we experienced strong cross-border B2C volume growth in 2025.
At €6,884 million, revenue in the eCommerce division in the 2025 fiscal year was 1.1% below the prior-year level. Excluding negative currency effects of €148 million, revenue exceeded the previous year’s figure by 1.0%. Following the completion for accounting purposes of the merger with Evri at the end of September 2025, no UK contribution was reported in revenue for the fourth quarter of 2025. Revenue for the eCommerce division in the fourth quarter of 2025 fell by 11.7% to €1,781 million. Of this, €209 million was attributable to the UK.
EBIT in the eCommerce division rose from €281 million to €379 million in the 2025 fiscal year. This includes a positive net, non-recurring effect of €129 million due to the deconsolidation gain from the merger with Evri (+€209 million including transaction costs), restructuring expenses (€–30 million) and disposal losses and other items (€–49 million). The EBIT margin for the fiscal year was 5.5%. In the fourth quarter of 2025, EBIT in the eCommerce division fell by 10.0% to €95 million.
| €m | 2024 | 2025 | + / -% | Q 4 2024 | Q 4 2025 | + / -% |
| Revenue | 6,962 | 6,884 | -1.1 | 2,017 | 1,781 | -11.7 |
| Americas | 2,346 | 2,253 | -4.0 | 723 | 661 | -8.6 |
| Europe | 3,895 | 3,917 | 0.6 | 1,097 | 941 | -14.2 |
| Asia | 719 | 707 | -1.7 | 194 | 180 | -7.3 |
| Consolidation/Other | 2 | 7 | > 100 | 3 | -1 | < -100 |
| Profit from operating activities (EBIT) | 281 | 379 | 35.3 | 105 | 95 | -10.0 |
| Return on sales (%)1 | 4.0 | 5.5 | - | 5.2 | 5.3 | - |
| Operating cash flow | 593 | 439 | -26.0 | 213 | 96 | -54.9 |