Business model
An international service portfolio
Deutsche Post AG, as the parent company of DHL Group, is a listed German corporation domiciled in Bonn. Under the DHL and Deutsche Post brands, DHL Group provides a wide-ranging portfolio of services comprising international express shipping, freight transport, supply chain management, e-commerce and post and parcel services. The Group is organized into five operating divisions: Express; Global Forwarding, Freight; Supply Chain; eCommerce; and Post & Parcel Germany. Each of the divisions is managed by its own divisional headquarters and subdivided into functions, business units or regions for reporting purposes.
Group management functions are centralized in the Corporate Center. The internal services that support the entire Group are consolidated in our Global Business Services (GBS) unit. Customer Solutions & Innovation (CSI) is DHL’s cross-divisional account management and innovation unit.
CORPORATE STRUCTURE AS OF DECEMBER 31, 2023
1 Note 11 to the consolidated financial statements.
Organizational changes
After more than 15 years as CEO, Frank Appel’s term of office as a member of the Board of Management expired at the end of the Annual General Meeting on May 4, 2023. Tobias Meyer, who has been a member of the Board of Management since April 2019, has been the CEO since that date.
As of July 1, 2023, the Group changed its name from Deutsche Post DHL Group to DHL Group and, since then, the exchange symbol has been DHL. This does not impact the services offered by the divisions. The DHL and Deutsche Post brands will continue to be used as before. The change of name does not have any impact on the names or characteristics of the Group’s legal entities, particularly Deutsche Post AG, or on the internal and external relations with these entities.
Worldwide presence
Our locations can be found in the list of shareholdings. The following description of the divisions shows market shares and market volumes – where available and useful – in the most important regions.